GMassの最新情報：Facebook広告に数千ドルを費やすのをやめ、収益を2倍にする方法
月商 $120,000 · 創業者1人 · 従業員1人 · Dayton, Ohio, USA
Ajay Goel（Founder, GMass, Inc.）· 創業 September 2015 · 記事掲載 — · gmass.co · 元の記事
2020年3月以降、ユーザー数は70万人増加し、収益は4倍になり、料金体系も2倍になったと自己申告している（記事時点）。かつて月1万ドル（約150万円）を費やしていたFacebookリターゲティング広告がゼロユーザーしか生んでいないことに気づき、広告出稿をやめた。主な集客は口コミ、コンテンツマーケティング、アフィリエイトマーケティング、動画、ポッドキャスト出演など。月商12万ドル（約1,800万円）で、創業者は「従業員を雇用中」「人手不足」と述べており、会社情報にある「創業者1人・従業員1人」はコアチームの数字か古い情報（推測）。
売値の出典: 売値は確認できず（2026-10-14 取得）
Hiring “cogs in the wheel” will get you going as a startup, but eventually, you’ll plateau and need to hire “stem cells.”
My name is Ajay, and my business is GMass. GMass is an email platform for sending email campaigns through your Gmail account. It works as a Chrome extension for Gmail. That means you install the extension, and then you do everything from inside your Gmail account. Our customers run the gamut from solopreneurs promoting their business to salespeople doing cold outreach to prospects to non-commercial uses like teachers emailing test scores to their students. GMass has grown month over month since our first day back in 2015, and we’re completely bootstrapped. Since our last Starter Story profile in March of 2020, we’ve added 700,000 users, quadrupled our revenue, and doubled our pricing. We’ve also added hundreds of features and launched several new email services, like our email validation service and our email warmup tool.
I’m hiring new people. I’m building new features. I’m fixing old features. I’m keeping our servers up. I’m scaling. Every day, we’re handling more emails for more users, and this presents all kinds of architectural challenges. I’m severely short-staffed, and I’m always struggling between foregoing some important task to spend time hiring versus just getting it done and delaying the hiring. It’s a never-ending battle. Hiring “cogs in the wheel” will get you going as a startup, but eventually, you’ll plateau and need to hire “stem cells.” We’re exploring cultivating our product for some specific niches. For example, a lot of musicians use GMass to promote their music, and we’re about to launch a platform that will have features specific to musicians, like allowing them to see how long a prospect listened to their sample MP3 and then automatically follow up with an email sequence based on the length of the listen. I’ve also recently hired a full-time content producer. My goal is to have the best content library of any email outreach platform within a year. I recently realized we’ve been wasting a ton of money on Facebook retargeting ads. Being a Chrome extension, where the experience takes the visitor off our website to do the install, it’s hard to get accurate analytics because there aren’t any analytics tools that properly handle the unique flow for websites that offer Chrome extensions. So I ended up rolling my analytics solution. After poring over the data, I’ve realized the $10K/month I’ve been spending on Facebook retargeting ads is resulting in zero users. Of course, Facebook will tell you that the ads are resulting in thousands of new users. That’s because of a tricky thing called “view-through conversions.” Most of the time, I feel like I’m running a growing business, but there are those weeks where churn outpaces growth, and that’s when I panic. Usually, the panic subsides the next week when growth resumes, but the bigger GMass gets, the more innovative I have to be to keep growing. There’s a growth point at which the usual growth strategies of ads, podcasts, content marketing, affiliate marketing, and videos run out of steam.
Hiring “cogs in the wheel” will get you going as a startup, but eventually, you’ll plateau and need to hire “stem cells.” This isn’t my metaphor, by the way. I’m stealing the words of Expensify’s CEO. I’ve found it to be true, though. In the beginning, GMass grew by employing low-cost labor in Africa and the Philippines. The talent pool in overseas markets is great, and the wage arbitrage you can run results in great savings. I thought I could do this forever, but I’ve found that unless I hire some higher-earning Western-educated strategic thinkers, I’ll never grow from here. On a personal note, I’m currently married with four kids. When I was single and running a different software company, I would often think, “I bet if I were married and my life was more stable, I’d be more focused and could grow the company more.” Now that I’m married with children, I often think, “If I were single, I could spend so much more time growing the company.” So for me, the lesson is that it’s impossible to spend 100% of my time growing the company, but that’s probably to my benefit. I’ve also realized that now, at the ripe age of 44, I don’t have the stamina to work 80-100 hours/week as I used to in my 20s and 30s. That doesn’t necessarily mean my productivity is lower though. Being forced to work fewer hours has also forced me to work more efficiently. I’m more organized, and my time working is more focused, except when I go down a TikTok rabbit hole.
I’m actively thinking about how to expand GMass’s communication capabilities beyond just email. Sending an email is a commoditized service, and for the most part, the thousands of platforms that send email are competing for the same customers, just trying to undercut each other on price, with each platform promising the best deliverability to the Inbox when in reality, no platform should ever make that claim. That’s also why this year, I’m focused on building workflows for specific audiences that use GMass. There are thousands of email marketing and email outreach platforms, from behemoths like MailChimp to platforms with a dozen users that nobody’s heard of, and GMass sits in the middle somewhere. I think that the only way to distinguish ourselves from this point is to provide solutions for specific markets. One of those markets, as I mentioned, is musicians. Another market is real estate agents. We’re going to build specific workflows and features to make sending email campaigns better. Someone recently uttered the expression “The riches are in the niches” to me. It’s a popular saying amongst entrepreneurs, but it only recently made its way to me. I never plan beyond a year, so I have no idea what the four years after that will look like.
No, I stopped reading books many years ago in favor of short-form literature like blog posts, Twitter threads, and Medium articles. That said, most of the content I consume on Twitter is written by people that have no idea what they’re talking about and just want to sound inspirational to get followers. I love reading the in-depth analyses offered by The Information. I asked for a subscription to it for Christmas last year. I’m also an avid reader of The New York Times, The Wall Street Journal, and TechCrunch+ (which is very different from regular TechCrunch). That idea of hiring “stem cells” came from TechCrunch+. When I’m ready for a break from business reading, I love reading stories on The Cut.
I’m going to take the Elon Musk approach and say that if you need advice, you shouldn’t be running your own business. I’ll add that asking any entrepreneur for advice is a terrible idea because they’re never going to be able to put themselves in your shoes. Ask for an experience share instead. So my advice is, don’t ask for advice.
I’d love to hire a full-time lead developer, but any candidates should know that I don’t give up control easily, so working with me is likely to be a frustrating endeavor in the short term. I’ll relax eventually. Our back-end is built on the Microsoft Stack, and our front-end is JavaScript. If you want to apply, send me a DM on Twitter.
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